Title: Can't access or synchronize Outlook.com email
User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.
More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.
Current status: We're continuing to monitor the environment to ensure that service is restored.
Start time: Thursday, November 17, 2016, at 12:00 AM UTC
Next update by: Thursday, November 24, 2016, at 4:00 AM UTC
Title: Can't access or synchronize Outlook.com email
User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.
More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.
Current status: We've completed the deployment of the fix and we're monitoring the environment to confirm that service has been restored.
Start time: Thursday, November 17, 2016, at 12:00 AM UTC
Next update by: Thursday, November 24, 2016, at 1:00 AM UTC
Title: Can't access or synchronize Outlook.com email
User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.
More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.
Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.
Start time: Thursday, November 17, 2016, at 12:00 AM UTC
Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC
Title: Can't access or synchronize Outlook.com email
User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.
More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.
Current status: We've identified the cause of the issue and we're preparing a fix to be deployed to the affected infrastructure.
Start time: Thursday, November 17, 2016, at 12:00 AM UTC
Next update by: Wednesday, November 23, 2016, at 2:00 AM UTC
Title: We're looking into a potential problem
User Impact: Users may be unable to access their Outlook.com accounts.
Current status: We're investigating an issue in which some users may be unable to access or use Outlook.com services or features. We'll provide an update shortly.
